Delegate Sales Acquisition
Public Sector Network (AU & US)
Nov 2022 - Jan 2025
- Exceeded delegate acquisition targets by 15%+ via targeted
multi-channel outreach.
- Achieved 20% lead-to-attendee conversion rate using HubSpot
& Sales Navigator.
- Improved data accuracy by 30% through optimized HubSpot CRM
lead management.
Tools: HubSpot, Sales Nav, Lusha, Outlook,
G-Suite.
Client Acq. Manager | SDR | Lead Generation
Pacific Outsource Teleservices (SG, AU/NZ,
UK)
Mar 2015 - Jan 2022
- Directed lead gen for 30+ B2B clients (Tech, Mktg),
generating 100+ weekly qualified leads.
- Scheduled 40+ appts./month, surpassing client KPIs by 10%+;
maintained 95% client satisfaction.
- Mastered HubSpot for multi-campaign management and
reporting.
Tools: HubSpot, Sales Nav, Lusha, Dialpad,
G-Suite.
Sales & Cust. Service Rep
Global Empire Corporation (US)
Sep 2014 - Sep 2015
- Top sales agent (6 mos), exceeding targets by 100%+; managed
60+ daily customer interactions.
- Improved CSAT by 15% and reduced customer churn by 10%
through proactive service.
Tools: Internal CRM, Sales Trackers,
Dialers.